If your drive is making clicking or grinding noises, even if it is still being seen by the system BIOS, you should shut the power down on your computer immediately. These noises are a good pointer that your drive has failed or is about to fail. Clicking hard drives, often referred to as the “Click of Death” are a sign that you have a serious problem, almost certainly a head crash, and you are going to need a data recovery professional to help recover your data.

Whatever you do, DO NOT switch back on a drive that is clicking, or you feel may have suffered a physical failure. Doing so will only reduce the chances of a successful recovery. Intratec are on hand 24/7 for such emergencies. Contact one of our technicians on 083 415 5154 for assistance.

IBM DeskStar hard drives have an disturbing reputation for serious mechanical failure – the most notorious is known as the DeskStar “Click of Death”. You can recognize the Click-of-Death by a regular scratching noise interrupted by a click sound tha

t comes from the hard drive. Click of Death problems are among the most onerous to recover data from, and we urgently recommend that you speak to one of our recovery technicians as soon as you suspect that your drive may be about to fail. The most common cause of failure is the hard drive’s read/write heads not lining up with the data stored on the hard drive. This causes internal contamination, which leads to the ‘Click of Death’ sound. You will recognize a pending failure either by getting the clicking sound or by a message on boot up. If you suspect you may have an IBM hard drive failure you should contact us straight away