Data can be lost or damaged in many ways, and knowing how this can happen can sometimes actually prevent it from happening. The one thing that it is important for you to understand is that it is hardly ever the fault of the computer, and more likely to be because of some external influence. The main causes of data loss are human error, electrical failure, thunderstorms and software corruption, which can be caused by a computer virus. Damage or data loss may also be caused by the physical environment, such as high humidity or temperature, water damage or fire. Occasionally it can be because of mechanical failure, such as the failure of an optical drive while in the process of writing a file.

Lost or damaged data recovery is quite possible in the majority of cases, depending on the degree of physical damage. In order to carry out recovery of lost and damaged data the first thing we need to do is to carry out an assessment of the damage and its probable cause. On this website you will find a downloadable diagnosis form, and this must be completed and accompany the data storage medium, which can either be couriered or delivered to our offices. Most data storage media is susceptible to damage and environmental conditions, which can hinder the recovery of lost and damaged data. It is therefore very important to follow the packaging instructions you will find on this website. This cannot be stressed too much. If you handle storage media in the wrong way you can easily cause further damage and prevent lost or damaged data recovery.