INTRATEC FAQ

My Hard drive is not detecting in the BIOS and a error comes up “no boot device present press any key to continue”
Firstly make sure all the cables to the main-board and the hard drive are connected properly while the PC is not powered, then run auto detect in the bios again if still no luck then you bring it in for data recovery if you value your data.

My Hard drive is making a clicking sound what do I do?
Bring it in for data recover as it most likely an electro mechanical problem

My PC has an I/O error when booting and cant get into my Operating system what do I do?
Firstly make sure all the cables to the main-board and the hard drive are connected properly while the PC is not powered then boot up again if that didn’t work then bring it in for data recovery.

Can you recover any data from Flash drives or memory cards?
Yes we can!

What do I have to bring when bringing a hard drive in for recovery?
Just the Hard disk that has failed, neither the PC or Notebook is required. However in any type of RAID recovery the other disks are needed.

My Server has failed, 5 drives and 2 have failed structured with RAID5 is it possible to recover the Data?
Yes it is but in these cases it would be helpful to book in the controller as well.

My Hard drive is spinning but still can not be detected in the BIOS what can I do?
If possible try another data cable if that fails to solve the problem bring it in for data recovery.